EXPRESSO Deutschland GmbH

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Privacy statement

Protection of your privacy is important to us

We are pleased about your interest in our company and our products and services, and we want to make sure that you feel safe about the protection of your personal data during your visit to our site. Therefore, we take the protection of your personal data very seriously. Of course, we comply with the stipulations of the German Federal Data Protection Act.

We want you to know when and which data we collect, and how we process them. We have implemented technical and organizational measures to ensure that all the regulations of the Data Protection Law are observed by us and by external data processors.

Personal data

Personal data covers information on your identity. This includes your name, address, phone number, and e-mail address, for example. You can visit our website without having to provide us with any personal data. However, in certain cases we need your name and address, and further data to enable us to provide the services you request.

For example, this could be a request to send you further information by mail, to ship ordered products, or for answering individual questions. Wherever this data is required, you will be notified accordingly. Moreover, we will only collect and process data that you provide voluntarily or automatically.

Insofar as you make use of the services we offer, in general we will only gather the data required to render those services. Any additional information we might request is given voluntarily. The personal data are processed exclusively for rendering the requested service and for safeguarding our own justified commercial interests.

Reasons for gathering and processing personal data

In general, the personal data provided by you will be used to answer your questions, handle your order, or to give you access to certain information or offers. For the purpose of optimum customer relationships, it might be necessary for us or a contracted external service provider to make use of these personal data, e.g. to inform you about our products that might be useful for your own business activities, or to conduct online polls in order to meet the demands of our customers even better.

Of course, should you not wish for us to use your personal data for improved customer relations (in particular for direct marketing or market research purposes), we will respect your decision. Similarly, we will neither sell your personal data to third parties nor market them otherwise.

Specified use of collected data

We will gather, process, and use the personal data provided by you exclusively for the purposes that you have been informed about. Without your consent, we will not forward your personal data to third parties.

The collection of personal data as well as their transfer to authorities and government institutions that are entitled to receive them will only be carried out in accordance with the relevant laws, and/or if we are obliged to do so by court order. All our employees and data processors who have access to, and are associated with the processing of personal data, have been obliged to maintain confidentiality and to observe the stipulations of the German Federal Data Protection Act.

Non-personal data that are acquired automatically

For administrative and technical reasons, we automatically gather the following data when you browse our website: The names of the visited pages, the type of browser used, your PC's operating system, date and time of access, search engines used, names of downloaded files, and your IP address.

These technical data are evaluated anonymously and only for statistical reasons, so that we can continuously improve and optimize our website, and present our information in the most attractive manner. These anonymous data are saved separately from the personal data on specially protected systems, and do not permit conclusions to be drawn about individual persons. Consequently, your personal data and your private sphere are protected at all times.

Cookies

When you visit our website, it is possible that we save certain data on your PC in the form of a cookie. Cookies are small text files that are transferred to the hard disk of your PC from a web server via your browser.

Hereby, no personal data are gathered, only the IP address. This information enables us to make our services available to you on a more individual basis during your next visit. For example, cookies permit us to adapt a website according to your interests or to store your login data so that you need not enter user name and password for every visit.

Of course, you can also view our website without cookies. If don't want us to identify your PC with a cookie, you can adjust your browser to prevent cookies being saved on your hard disk. To find out how this is done, please refer to the instructions for your browser. However, if you don't accept cookies, this can result in functional restrictions of the offers on our website.

Children

Without consent from a parent or guardian, persons under the age of 18 years should not transfer personal data to us. We do not request or gather personal data from children or teenagers, nor do we transfer them to third parties.

Security

We have taken technical and organizational steps to protect the personal data which you provided against loss, destruction, manipulation and unauthorized access. All of our employees and third parties who are involved in data processing are obliged to observe the Federal Data Protection Act and the confidential treatment of personal data.

If personal data are gathered and processed, the relevant information is transferred in an encrypted form in order to prevent misuse of the data by third parties. Our security measures are updated regularly in accordance with new technical developments.

Changes to our data protection regulations

We reserve the right to amend our security and data protection measures whenever this is necessary due to technical developments. In these cases, we will also change this privacy statement accordingly. Therefore, please make sure that you have the latest issue of our privacy statement.

Links

Insofar as you make use of the external links provided on our website, this privacy statement does not apply to these links. Whenever we provide links, we attempt to ensure that the linked websites also comply with our security and data protection policies. However, we have no influence on the compliance with security and data protection regulations by other content providers. Therefore, please inform yourself on the relevant websites about their respective privacy policies.

Access to personal data

At any time, you can ask us about any personal data we might have gathered about you. To obtain a copy of that personal data, please send us an e-mail.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Right of objection

Moreover, at any time you have the right to withdraw your consent for us to gather and store your personal data. To do so, please send us an e-mail.